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Category Archives: Six Sigma

27Feb/15

Relevant Tweets from #SHS2015

February 27, 2015Lean, Six Sigma#shs2015Eddie Perez-Ruberte

Last week, I attended the #SHS2015 conference (Healthcare Systems Process Improvement Conference).  It was great, just as I expected.  This event continues to improve year after year.  This was my first yearRead More…

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14Jan/15

Give customers what they really want, not what they say they want

January 14, 2015Six Sigmakano, qfdEddie Perez-Ruberte

A few years ago, when smartphones were hitting the market, my wife told me, “I want an iPhone ®”.  She was set in the fact she wanted an iPhone ®.  The carrierRead More…

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23Dec/14
TheoryofConstraints

Theory of Constraints

December 23, 2014Lean, Six Sigmalean, lean six sigma, six sigma, theory of constraintsEddie Perez-Ruberte

These days of Healthcare reform are requiring organizations to look at their existing processes and improve them.  We sometimes hear words like “efficiency” or “productivity” following the “improve” piece.  In my interactionsRead More…

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03Dec/14

Box 3 Thinking

December 3, 2014Lean, Six Sigmainnovation, lean, lean innovation, lean six sigma, six sigmaEddie Perez-Ruberte

Today’s post is not my average post talking about lean concepts and examples of how I see these concepts used in industries ranging from manufacturing to healthcare, nonprofits and government. Today I want toRead More…

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12Nov/14
Communication for Lean Success

We can never have too much communication

November 12, 2014Lean, Six Sigmachange, change management, communication, lean, lean six sigma, six sigmaEddie Perez-Ruberte

What are the three foundational elements of successful change?  Communication, communication, communication. In any continuous improvement culture, there is change, and hopefully a lot of it.  In fact, kaizen, in Japanese means “goodRead More…

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16Jul/14

Not even Major League Baseball is above “Resistance to Change”

July 16, 2014Lean, Six Sigma#changemanagement, change, change management, lean, resistance to change, six sigmaEddie Perez-Ruberte

Here I am watching the Major League Baseball All-Star Game in Minneapolis and as they interviewed Commissioner Bud Selig about his legacy (he is set to retire in January 2015), he said:Read More…

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