It is not a secret that the healthcare system is broken. Costs continue to rise at an unsustainable pace and patients continue to find harm when they were looking for healing.
Healthcare organizations face the political and socioeconomical pressures of legislation, reduced reimbursements, an aging population, rising costs, among others. In order to rise to the challenge, healthcare organizations need to not only master the skills of healthcare delivery, but to ensure they do so safely and affordably. The Lean methodology has been applied throughout a wide range of industries producing remarkable results. Organizations who embrace these philosophies have shown dramatic improvements in quality, safety and, as a direct result, cost reductions.
The objective of this course is to enable healthcare leaders to harness the power of these methods to improve their organizations so they can deliver the care their patients need and the profitability their stakeholders demand.
This course presents an overview of the Lean and Six Sigma methodologies, their underlying philosophies and presents the concepts of value, waste, flow, variation and change management, as well as the DMAIC framework for problem solving.
What you will learn:
- Define the case for quality improvement in your organization
- Define value through the patient’s eyes
- Recognize how quality tools can be used to help improve your organization’s performance
- Determine next steps in your organization’s improvement journey
- Ensure lasting improvement
This course is targeted for:
Healthcare administration leaders and decision makers seeking an understanding of the fundamentals of process and quality improvement and how these can propel their organization on its continuous improvement journey.
Instructor: Eddie Perez-Ruberte, Certified Six Sigma Black Belt, Lean Expert (click for LinkedIn Profile)
This course is offered:
In a corporate setting – To request this course for your organization, Send us a Note. We will get back to you within 24 hours.